At ECHOS, our programs are made to meet you where you are with open arms and make a lasting impact.
Meet the Case Advocates
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Enrichment Center Coordinator
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Liz earned her bachelor’s degree in Social Work from Millersville University in 2023 and is currently pursuing a master’s in Public Administration with a focus on Nonprofit Management. She joined ECHOS in September 2023 as the Enrichment Center Coordinator, where she manages the daily operations of the Enrichment Center and provides case management support in shelter. Liz is passionate about connecting individuals experiencing housing instability—particularly in rural areas like Elizabethtown—to vital resources that are often centralized in Lancaster City. Known for her ability to quickly build rapport and collaborate across sectors, Liz thrives on breaking down barriers, fostering community partnerships, and helping others find stability and hope.
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Shelter Service Manager
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After earning her bachelor’s degree in Sociology from Bloomsburg University in 2016, Hailey started her social services career as a Psychiatric Technician and then went on to be a Community Mental Health, Forensic Case Manager in Dauphin County. Some of her other professional experiences have included working for Non-profits within various mental health and community based residential services such as Crisis Centers, Residential Rehabilitation, & Personal Care Homes. Hailey is passionate about client advocacy, resource coordination, & trauma-informed care. In addition, Hailey has served as a volunteer for suicide prevention and education in the Central PA area since 2019.
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Supportive Services Navigator
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Stephanie has a background focused on supporting individuals through complex and challenging situations. She brings 10 years of experience in addiction treatment, including work with individuals who have co-occurring mental health needs. Her experience also includes serving as a patient advocate in local Emergency Rooms, where she helped connect people to care and resources during critical moments.
Stephanie has spent the past two years working as shelter staff at ECHOS, giving her a strong understanding of the organization and the community it serves. Her strengths include listening carefully, identifying client needs, and making thoughtful connections to services and supports. She values collaboration and is committed to contributing in practical and compassionate ways to the work of the ECHOS team as Supportive Services Navigator.
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Supportive Services Navigator
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PROGRAMS AND SERVICES
ECHOS Emergency Shelter
The ECHOS Emergency Shelter is a low-barrier facility that provides immediate, overnight accommodation for individuals and families experiencing homelessness. This shelter acts as an essential safety net, ensuring that no one has to face the risks and unpredictability of sleeping on the streets during the severe winter months.
ECHOS Enrichment Center
The Enrichment Center is a space dedicated to Lancaster County residents where they can access support in housing navigation, workforce development, and referrals to community resources. Clients can drop-in or schedule an appointment to meet with an ECHOS case advocate, attend a workshop, meet with partner agencies, or use our resources to work independently.
Permanent & Transitional Housing
ECHOS offers a variety of different permanent and transitional housing support options where our staff use evidence-based practices and trauma-informed care to provide external supports such as advocacy and financial counseling. Clients also engage in goal planning, individualized counseling, and are provided community resource referrals. This includes our Pathways to MyHome, Bridge House, and Homestead programs. Eligibility for these programs is determined after speaking with one of the ECHOS case advocates.
Need Assistance?
Schedule an appointment with a case advocate today or fill out the client information form below!
CONTACT US TODAY!
WANT TO MAKE AN IMPACT?
ECHOS started in 2016 to address homelessness in Elizabethtown and has grown into a nonprofit serving over 400 households annually across Northwest Lancaster County. Through housing programs, eviction prevention, and emergency shelter, we empower families facing housing instability.
Volunteers are essential to our mission. Whether helping in shelters, supporting programs, or assisting at events, your time makes a real difference.
Join us in building a stronger community.
